HI, WE ARE DROPLETS
Transforming Compliance into a Real-Time, Revenue-Driving Customer Experience
Our mission is to enable our customers to build client trust by making compliance understandable, actionable, and embedded into everyday business operations.
Easing compliance requirements for insurance agents and auto dealers
Droplets is designed to help regulated small and mid-sized businesses establish a practical system of record for
demonstrating trust, governance, and protection of customer data. We maintain a deep and continually evolving understanding of the federal and state regulations that govern customer data protection.
This vigilance ensures that our clients, especially insurance agencies and auto dealerships, are not only informed but also equipped with compliance documentation that meets or exceeds regulatory standards.
Droplets empowers businesses to focus on what truly matters – building, innovating, and driving equitable economic success.
Your growth, our mission
Affordable solutions
As multi-time founders ourselves, we understand the need to provide a simple, affordable solution.
Accessible resources
We provide free tips and resources in our blog and webinars. These are accessible for everyone so they can get the resources they need to help their business succeed.
Expert support
It’s foundational to our business that customer support is led by experts who are available to help.
Your growth, our mission
Affordable solutions
As multi-time founders ourselves, we understand the need to provide a simple, affordable solution.
Accessible resources
We provide free tips and resources in our blog and webinars. These are accessible for everyone so they can get the resources they need to help their business succeed.
Expert support
It’s foundational to our business that customer support is led by experts who are available to help.
The Droplets Journey
A timeline of innovation and growth
2021
Founded by security and regulation pioneers
Founded by Brandon Noel, seeing a need for human-friendly security and compliance automation.
2022
PitCrew launches
PitCrew MVP is launched to support auto dealers and insurance agents with compliance needs.
2023
Cybersecurity training launches
Droplets launches a globally accredited university program to support cybersecurity training for state and federal regulations.
2024
Written Information Security Programs (WISP) launch
Droplets begins cybersecurity services through industry-leading WISP development for insurance agencies and auto dealerships.
2025
Droplets onboards insurance agencies
Independent insurance agencies begin using Droplets to build, maintain, and demonstrate their written information security programs.
2026
Droplets acquires Phalanx
Droplets acquires Phalanx, bringing secure document sharing and eSignature technology into the Droplets platform.
OUR DROPLETS TEAM
Built for builders, by builders
Our team consists of multi-time founders, security experts, and product innovators. We have all started our own small businesses and startups, so we deeply understand the needs of our customers.
Brandon Noel
CEO & Co-Founder
With over 20 years of experience in compliance, cybersecurity, and digital identity, Brandon has led initiatives ranging from military intelligence systems to large-scale insurance compliance programs. As a successful entrepreneur and technology leader, he now focuses on helping financial institutions navigate regulatory requirements through innovative compliance solutions.
Ian Y. Garrett
COO
As a cybersecurity expert with a background in AI, engineering, and defense tech Ian leads teams with innovation in mind. He was a former US Army Cyber Corps officer and data scientist, and later served as Phalanx’s CEO, driving the company’s vision for AI-powered document intelligence and secure file sharing. Through the acquisition, he now sits as COO of Droplets, leading its operations and product management.
Austin Garrett
CTO
Austin is a tech strategist and CTO who previously led product and engineering at Phalanx. As an experienced engineer in encryption-based software and secure systems, with a background in defense engineering, he’s perfectly suited to manage and grow the tech systems and team at Droplets.
Vicki Apodaca
CMO
Vicki is a serial entrepreneur with three successful exits in FinTech and HealthTech. As the former CMO at Phalanx, Vicki led all marketing, branding, PR, and go-to-market. At Droplets, she will continue doing the same. She’s also a GTM advisor at Fiat Ventures and founder of Techqueria New Mexico and NM Tech Talks.